Returns & Exchanges
At SIMPLER HAIR COLOR, we want you to love your results; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. Our goal is to make your hair color journey as seamless and stress-free as possible.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
Pack and Ship
Securely pack the products in their original packaging and drop off the shipment at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing